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FAQ
This page contains
answers to questions that are often asked by people exploring the
idea of moving into the property. Please feel free to address any
specific queries of this nature to us.
1.Will I have the
freedom to do what I want, when I want?
At Chateau Dollard, you have
the same freedom as you would in a regular apartment building or
house. After all, this is your home! There are no restrictions or
curfews, and it is completely up to you whether you participate in
organized activities. For security reasons, we do ask that you alert
us if you plan to be away for any length of time. This gives you,
and us, peace of mind.
2. Is the residence
safe? Is there 24-hour security?
Absolutely. Our residences offer
very tight security, with controlled access and round-the-clock
surveillance. Every unit has an emergency call system which will put
you in immediate contact with one of our qualified employees at any
time of the day or night. In addition to standard security features
(sprinkler systems, etc.), we have additional
amenities such as surveillance cameras, so you can sleep safe and
sound, knowing that you are in excellent hands.
3. Is there an
in-house doctor or nurse?
A visiting Physician is available to all
residents if needed, however most people may prefer to use their own
Physicians. Staff are available during the day and qualified
personnel are also available to dispense first aid and medication at
all times. We take good care of our own
4. Do I have to eat all my
meals in the dining room?
Unless you have opted for “tray service” from our al la carte care
options, we prefer that your three main meals are eaten in our
comfortable dining room. This way we can help you to make sure your
nutritional needs are being met. All suites are equipped with a
fridge , however, so you can keep snacks and light refreshments
close at hand.
5. Are the meals
varied? What if I feel like a snack?
Our Dining Staff prepares
several different complete meals every day, along with a selection
of individual “ŕ la carte” items. The choices vary according to the
season and market availability. Regardless, all meals are freshly
prepared, nutritionally balanced and delicious. And if you feel like
a little something between meals, you can pick from a vast selection
of snack foods in our Bistro. Bon appétit!
6. What services are
offered in the building and nearby?
Chateau Dollard boasts a wide range
of services and amenities. On site, you will find most of the
necessities, including a hair salons, library, general store,
housekeeping and religious services. Chateau Dollard also offers
complimentary transportation for excursions, shopping trips and
other organized outings. And given that our residence is
conveniently located, you will be in close proximity to most of the
services you need, including public transit, places of worship,
medical centres, pharmacies, banks, cleaners, travel agencies and a
multitude of other businesses. You’ll be right in the heart of
everything!
7. What happens if I
start to have serious health problems? Do I have to move?
If your
condition is temporary, the decision is up to you, based on the type
of care or treatment you need and the advice of your Physician.
However, you should bear in mind, that although we do offer some
assisting living services, should your condition become chronic and
should you require extensive long-term care, it may become necessary
and preferable to find an establishment whose staff and equipment
better suit your needs.
8. Are there organized
activities? What kind?
Chateau Dollard has an array of social,
cultural and sports activities, based on the preferences expressed
by its residents. In general, there are outings to live shows,
residents’ tournaments (pool, lawn bowling, etc.), trips and leisure
activities such as choral/musical groups, reading clubs, and arts
and crafts workshops. And you can even suggest and make arrangements
for other pursuits close to your own heart. Whenever possible, Chateau Dollard’s management will support your initiatives. Be sure to ask
for more information.
9. Can my family come
for a visit?
You can visit with your family at any time in your
suite or a common room. Chateau Dollard also offers reception
facilities for family reunions or friendly get-togethers involving
larger groups. Guest suites are also available for out of town
visitors.
10. What kind of
people will I be living with?
You will find yourself among an
interesting, active group of people who share your values and whose
experience and outlook are similar to your own. At Chateau Dollard we
become a fertile ground for new and rewarding friendships. And
you’ll be surrounded by a devoted, caring and qualified staff whose
cheerful nature and attentiveness to your needs you’re sure to
appreciate. You will definitely fit right in.
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